SHIPPING
Orders are shipped from Nuits-St-Georges, France 2 - 10 business days after being placed depending on quantity and complexity of design.
FRENCH POSTAL SERVICE COLISSIMO TRACKED PACKAGE
France: 2 - 3 days 4.95€ - 7.45€
E.U. and Europe: 3 - 8 days depending on region 5.30€ - 12.55€
Delivery times are estimates given by the French Postal Service and are not guaranteed by High Hills Glass.
International Shipping
High Hills Glass + Stone is not responsible for supplementary taxes, fees and delays due to customs in the country of destination.
RETURNS
I will gladly accept returns or exchanges for undamaged, unworn merchandise in its original packaging within 14 days of receipt. Before returning , please use the contact form to indicate order number and the item(s) you would like to return.
Return shipping fees are the responsibility of the client.
Refunds of products ( not shipping fees) will be made within 15 days of receipt via Stripe or Paypal.