Shipping & Returns


                                 
SHIPPING
Orders are shipped from Nuits-St-Georges, France 1 to 2 weeks after being placed depending on quantity and complexity of design. 

 

FRENCH POSTAL SERVICE TRACKED LETTER

France:  2 days 2.50€

E.U. and Europe:  3 days 5.30€


FRENCH POSTAL SERVICE COLISSIMO TRACKED PACKAGE

France:  2 - 3 days 4.95€ - 7.45€

E.U. and Europe:  3 - 8 days depending on region 5.30€ - 12.55€


Delivery times are estimates given by the French Postal Service and are not guaranteed by High Hills Glass.

 

International Shipping
High Hills Glass + Stone is not responsible for supplementary taxes, fees and delays due to customs in the country of destination.

RETURNS
High Hills Glass will gladly accept returns or exchanges for undamaged, unworn merchandise in its original packaging within 14 days of receipt.  Before returning , please use the contact form to indicate order number and the item(s) you would like to return.
Return shipping fees are the responsibility of the client.
Refunds of products ( not shipping fees) will be made within 15 days of receipt via Stripe or Paypal.